Terms of Service

Last Updated: November 7, 2025

1. Acceptance of Terms

By accessing and using Blueprints with Bob ("we," "us," or "our") website and online courses, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Blueprints with Bob provides online educational courses and training materials related to blueprint reading, construction plan interpretation, and related software training. Our services include but are not limited to:

  • Video-based course content
  • Downloadable resources and materials
  • Email support and assistance
  • Access to course materials through our online platform

3. User Accounts

To access certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Payment and Pricing

All course fees are stated in U.S. dollars and are due at the time of purchase. By purchasing a course, you agree to pay the specified amount using a valid payment method. We reserve the right to change our pricing at any time, but price changes will not affect purchases already completed.

All payments are processed securely through our third-party payment processor. You agree to provide current, complete, and accurate purchase and account information for all purchases.

5. Refund Policy

We offer a 24-hour refund policy for all course purchases. To request a refund:

  • Refund requests must be submitted within 24 hours of purchase
  • All refund requests must be sent via email to bobby@blueprintswithbob.com
  • Include your purchase confirmation number and reason for refund
  • Refunds will be processed to the original payment method within 5-10 business days

After 24 hours from the time of purchase, all sales are final and no refunds will be issued. Access to course materials will be revoked upon refund approval.

6. Intellectual Property Rights

All content included in our courses, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and software, is the property of Blueprints with Bob or its content suppliers and is protected by United States and international copyright laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial educational purposes only. You may not:

  • Reproduce, distribute, or transmit any course content without written permission
  • Share your account credentials with others
  • Record, download, or capture course videos or materials
  • Use course materials for commercial purposes
  • Create derivative works based on our content

7. User Conduct

You agree to use our service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the service. Prohibited behavior includes but is not limited to:

  • Sharing account access with unauthorized users
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the service or servers
  • Using automated systems to access the service
  • Violating any applicable laws or regulations

8. Disclaimer of Warranties

The information and materials provided in our courses are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

To the fullest extent permitted by law, Blueprints with Bob shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the service
  • Any unauthorized access to or use of our servers or personal information
  • Any errors or omissions in any content
  • Any interruption or cessation of transmission to or from our service

10. Dispute Resolution and Arbitration

Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms of Service, or the breach, termination, or validity thereof, shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration shall be conducted by a single arbitrator selected in accordance with AAA rules.

Arbitration Location: The arbitration shall take place in the state where Blueprints with Bob is located, unless otherwise agreed by the parties. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Waiver of Class Action: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

12. Termination

We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms of Service
  • Fraudulent, abusive, or illegal activity
  • Sharing account credentials with unauthorized users
  • Violation of intellectual property rights

13. Contact Information

If you have any questions about these Terms of Service, please contact us at bobby@blueprintswithbob.com